Library Student Computer Support
Live Chat Hours
Monday - Thursday:
9:00 am - 6:00 pm
Library Live Chat
To Live Chat with a Library Instructional Assistant, please follow the steps below.
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Step 1: Click on the “Live Chat” tab for the Instructional Assistant (IA) on duty. Look for the bright green button indicating the IA is available live.
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Step 2: Login to Cranium Cafe using your Student Information System (SIS) and Password.
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Step 3: Wait for the pop-up window to appear to start Live Chat.
During this Live Chat session, you will be able to use your computer microphone and audio speaker/headset, laptop or phone, to speak with an Instructional Assistant. You can also choose to share a document or share your desktop to get help with:
Sample Support Requests:
Cranium Cafe Student Video Tutorials (video links below)
Video chat with Library- Computer Support on Cranium Cafe