Frequently Asked Questions

Due to COVID -19, DSPS is servicing students remotely. The campus is closed.

Yes, you still need to apply to WLAC DSPS even if you are already registered in DSPS at another campus.

  1. You must complete the DSPS application
  2. Make sure you have verification of your disability
  3. Email dsps@wlac.edu to request an intake appointment and attach both the DSPS application and verification of disability

Every semester, continuing students need to fill out a DSPS Student Update and email it to dsps@wlac.edu to receive counseling services, accommodations, and DSPS tutoring.

  1. Complete the DSPS application
  2. Verification of your disability (if it has been more than five years, you will need to resubmit)
  3. Email dsps@wlac.edu to request an intake appointment and attach both the DSPS application and verification of disability
  4. State that you are a returning student and the last time you were active with WLAC DSPS (Semester and Year).

You may schedule an appointment by emailing dsps@wlac.edu

Students need to make an appointment for the following:

  • New or returning student intake
  • Student Educational Plan
  • Accommodation adjustment
  • Issues with a course or instructor
  • Registration & course selection
  • Appeals
  • Transcript Evaluation & File degree/certification petition,
  • Educational Planning
  • Change with majors, home school, or ED goal

  1. You will receive a link in the confirmation email
  2. At the time of appointment, click on the link
  3. Sign in to Cranium Cafe
  4. You will be placed in a virtual lobby
  5. Wait for a DSPS Specialist to appear and let you into the meeting.

As soon as you register for classes. Accommodations are completed in five business days.

Note: No accommodation requests will be accepted during finals week.

New Students: First, apply to DSPS. If accommodations were not given during the intake appointment, please schedule a follow-up appointment to request accommodations.

Returning Students: Please complete the Student Update and Accommodation Request and send the forms to dsps@wlac.edu. A DSPS Specialist will send your accommodation letters to your instructors.

Note: A student must be registered in the class to receive accommodation for the course. We do not give accommodations for classes taken at other campuses.

Yes, DSPS offers free tutoring. You may schedule an online appointment by emailing one of our tutors.


Yes, but testing is on hold during COVID19 restrictions. Testing will resume when the campus reopens. To place your name on the list for testing, email Dr. Bowen at bowenk@wlac.edu

Email bowenk@wlac.edu to schedule an appointment with the LD Specialist to evaluate if you are eligible for LD testing.

Email dsps@wlac.edu and we will review the eligibility criteria with you.

If accommodation states extra time on quizzes/exams, instructors are able to extend time in Canvas. For further questions, contact DSPS at dsps@wlac.edu.

Email dsps@wlac.edu to make an appointment and state that you are requesting an ASL interpreter for the appointment.

Note: It can take up to five business days to provide interpreting services.