West Online Student Help Desk

Canvas Login

Live Agent Canvas Support Chat

Common Login Mistakes

Mistake #1 - Trying to log into Canvas the same day you were registered for the course. Typically, you must wait one to two business days to have access once you have been registered.

Mistake #2 - Using your social security number or your as your user ID or password. You can not log in using either of these. Your Canvas ID is your Student ID number.

Jose Garcia
Student ID#: 880123456
User ID = 880123456

In Canvas, your password is the same as your Student Information System (SIS) password.

Helpful Tips

Review the Course Login Information to ensure you use the correct formula.

For more information on Canvas, watch the Student Canvas Overview video.

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