West Online Student Help Desk
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Common Login Mistakes
Mistake #1 - Trying to log into Canvas the same day you were registered for the course. Typically, you must wait one to two business days to have access once you have been registered.
Mistake #2 - Using your social security number or your as your user ID or password. You can not log in using either of these. Your Canvas ID is your Student ID number.
Student ID#: 880123456
User ID = 880123456
In Canvas, your password is the same as your Student Information System (SIS) password.
Review the Course Login Information to ensure you use the correct formula.
For more information on Canvas, watch the Student Canvas Overview video.