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Online Help Desk

Comprehensive technical support is available to students online to help resolve any technical difficulties you may have with your course, including logging in. Post your question on the Help desk discussion board and you will usually receive a response within 24 hours.

Make sure to bookmark the address for future reference:

Online Counseling Office Hours

Mon, Wed, Thurs, Fri: 
  • 8:30 – 3:30pm
  • 11:30 – 6:30pm
       (Pacific Standard Time)

Online Counselor

James Mackey
Online Counselor
P: (310) 287-4389


Online Learning - Student Services


Online College - Student Services


Online Tutoring and Writing Lab

Get help with your classes through West’s FREE Online Tutoring Program. You may access the tutoring service from any computer with Internet access or at


Online tutoring is available in:



  • Accounting
  • German
  • Anatomy and Physiology
  • History
  • Anthropology
  • Human Geography
  • Astronomy
  • Italian
  • Biology
  • Logic
  • Business
  • Math
  • Chemistry
  • Nursing and Allied Health
  • Child Development
  • Paper Center & Live Writing Tutor
  • Communications
  • Philosophy
  • Computer Science
  • Physical Geography
  • Criminal Justic
  • Physics
  • Economics
  • Political Science
  • English
  • Psychology
  • Finance
  • Sociology
  • French
  • Spanish
  • Geology
  • Statistics

How does online tutoring work?

Tutoring is offered online using NetTutor. There are several ways that students can receive tutorial assistance.
  • Meet with a tutor in a Live Session at a scheduled time by entering the queue for 1-on-1 interactive tutoring.
  • Ask a Tutor a question by using the online whiteboard to compose quick questions for a tutor.  Students can also upload documents, use the text tool to write out questions or comments or use the drawing tools to compose questions.
  • Visit the NetTutor Locker to watch videos of their previous tutoring sessions, pick up papers or receive feedback on questions that were posted.  
Ready to get started?
  1. Log into Canvas and click on your course
  2. In the left Navigation List, select NetTutor
  3. Click on the subject tutor you need.  For example, NetTutor History Tutor.
  4. Select the type of assistance you need; Live Session or Ask a Tutor a Question. You can also select the Tutor Locker to view archived sessions, pick up reviewed papers or to review answers to reviewed questions.
For more information email

Writing Lab Assistance

Tutors are available to help student with a variety of writing assignments. Email tutors at to get started. Tutors provide assistance with:

  • Preparing to Write: Thesis statements, outlines, understanding assignment instructions
  • Writing: Assistance with development of essay and supporting details
  • Revisions: Re-organization of your paper, general review of sentence structure and discussion of essay development

Library Resources

Students have access to online library resources all day, every day including:
  • E-books
  • Magazine and journal databases
  • International newspaper database
  • Encyclopedias and dictionaries
  • Research and citation guides and tutorials
  • Access to a virtual reference librarian
Visit for more information.

Online Bookstore

Students can purchase the books they need through this web site. 

For the Online Bookstore, please visit

Online Counseling

Counselors are available by e-chat (a live back and forth conversation online), email and phone.  Visit our online counseling page.


You may satisfy pre-requisite requirements for English, Math, and other classes by petitioning filing a PRE-REQUISITE & ASSESSMENT COMPLETION FORM. Submit ACCUPLACER assessment test results and the petition to  Your documentation will be evaluated by Admissions & Records team. An email notification will be sent to your LACCD email.

Prerequisite challenges:

If you have the appropriate documented knowledge, experience or ability to succeed in a course, you should submit a Prerequisite Challenge form to  For example, if you have taken the Math or English sections of internationally-recognized tests such as the ACT or SAT, you should submit copies of the test scores and the prerequisite challenge form to  The form can be found by clicking petition forms.