ETUDES Frequently Asked Questions
You will never find time for anything. If you want time you must make it."
- Charles Buxton, Writer
Top 10 Frequently Asked Questions
1. Q: When can I log into my online/hybrid courses? / Why can't I log into Etudes?
A: In most cases you cannot log into your course until the first day of the semester or on the course start date. To confirm the start date of your online course, visit the "Schedules" web page. If you recently received an email confirmation that you were added to an online/hybrid course remember that it can take up to 2 business days before you are able to log into Etudes and view the course. If it has been longer than that, the problem may be with your username and/or password, so read the answers below or contact us via the Help Desk.
2. Q: How do I add an online/hybrid course that is full or after the semester starts?
A: If you would like to try to add an online/hybrid course that is full or closed, you must email the instructor for permission. Instructor email addresses are listed on our web site under the "Schedules" link.
Be sure to include the following in all email communications:
Once we have processed your enrollment, we will send you an email confirmation. Check your Bulk/Junk/Spam folders, in case our email gets routed there instead of your inbox.
NOTE: West has phased out the use of any student email address other than the student’s student.LACCD.edu account. Email that West sends to students includes important notices regarding your financial aid awards, registration appointments, class changes updates, services information and more. For more info on how to login to your student email account click here
3. Q: What is my Etudes User ID and Password?
A: Your Etudes User ID is your Student ID Number (not your SS#)
For example: Jose Garcia has the following Student ID: 880123456.
Based on this example, Jose's ETUDES User ID would be 880123456
Your (first time login) Etudes Password is created by using your birthday.
For example: If your birthday is April 22, 1991 (04/22/91), then your Password = 0422. The Month+Day value is always 4-digits (mmdd) where a single digit day or month starts with a zero.
When you log in for the first time Etudes will ask you to change your password.
NOTE: This is a permanent account that you will use for all ETUDES courses for this term and all subsequent terms. Your login information does not get reset from term to term. When you change your password, the change will apply to all of your current and future courses. Please save your login information for future reference.
If you need more help to figure out your Etudes User ID, visit the "Course Login Info" web page.
4. Q: I can log into Etudes but why can't I see my course tab?
A: If you have recently added or dropped a course it can take 24-48 hours for you to be able to view the changes inside Etudes.
A: Sometimes the course is not "published" until mid-day or later in the day on the first day of classes. Be patient, and if you still cannot see your course inside Etudes by the end of the day than please contact your instructor via email.
A: If you have asked to add a class, but you are not yet officially enrolled in the Registrar's Office, you will NOT see a tab for your online course until the morning after you are officially enrolled.
A: If you have been dropped from the course or if the semester is over, you will sometimes no longer have a course tab.
5. Q: I've been able to log in before, so why am I unable to log in NOW?
A: There could be a number of reasons why. Please visit our "Course Login Info" web page to ensure that you are using the proper formula for your Etudes User ID and password. The most common fix for this problem is resetting your password (see below).
6. Q: What should I do if I forgot my password?
A: You can reset your password here.
7. Q: Why am I having problems logging into my online/hybrid Etudes course?
A: Make sure you have the correct Etudes User ID and correct password. (Read the answer to question #3 above)
8. Q: Where can I view more information about the courses available online?
A: Visit our "Schedules" web page.
9. Q: What should I do if I get an error message when I request my password to be reset?
A: You will get an error message if the email address that you entered to "Reset Password" doesn't match the email address that Etudes has on record for you. If you get a message saying that your email address could not be found or that there is more than one user with the same email address, you can submit a request to have your Etudes account updated with your correct email address, so that you can then reset your password, after Etudes updates your account and notifies you. Update Etudes Account Request
10. Q: I need to email an instructor for permission to add an online/hybrid course. Where can I find instructor email addresses?
A: You can find instructor email addresses on the "Schedules" web page.
More ETUDES Frequently Asked Questions...
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