ETUDES Frequently Asked Questions
You will never find time for anything. If you want time you must make it."
- Charles Buxton, Writer
Top 10 Frequently Asked Questions
1. Q: When can I log into my online/hybrid courses? / Why can't I log into Etudes?
A: Most students were able to log into online/hybrid courses for the 2012 fall semester starting Monday, August 27th. However, some online classes start later in the semester. To confirm the start date of your online course, visit the "Schedules" web page. If you recently received an email confirmation that you were added to an online/hybrid course remember that it can take up to 2 business days before you are able to log into Etudes and view the course. If it has been longer than that, the problem may be with your username and/or password, so read the answers below.
2. Q: How do I add an online/hybrid course that is full or after the semester starts?
A: If you would like to try to add an online/hybrid course that is full or closed, you must email the instructor for permission. Instructor email addresses are listed on our web site under the "Schedules" link.
Be sure to include the following in all email communications: Course name and section number in the subject line of your email / Your full name, email address, STUDENT ID NUMBER, and a phone number in the body somewhere.
If you get a reply, Click Here to see what you should do with the instructor's permission (email). IMPORTANT: We will only be able to process your add request if you use the email account that is listed for you in the Student Information System.
3. Q: What is my Etudes User ID and Password?
A: Your Etudes User ID is created by combining the first 2 letters of your first name + the first 2 letters of your last name + the last 5 digits of your Student Identification Number (SID).
For example: Jose Chavez's User ID would be joch34567 if he had a Student Identification Number (SID) of 881234567.
Your Etudes Password is created by using your birthday.
For example: If your birthday is April 22, 1991 (04/22/91), then your Password = 0422. The Month+Day value is always 4-digits (mmdd) where a single digit day or month starts with a zero.
If you need more help to figure out your Etudes User ID, visit the "Course Login Info" web page.
4. Q: I can log into Etudes but why can't I see my course tab?
A: If you have recently added or dropped a course it can take 24-48 hours for you to be able to view the changes inside Etudes.
A: Sometimes the course is not "published" until mid-day or later in the day on the first day of classes. Be patient, and if you still cannot see your course inside Etudes by the end of the day than please contact your instructor via email.
A: If you have asked to add a class, but you are not yet officially enrolled in the Registrar's Office, you will NOT see a tab for your online course until the morning after you are officially enrolled.
A: If you have been dropped from the course or if the semester is over, you will sometimes no longer have a course tab.
5. Q: I've been able to log in before, so why am I unable to log in NOW?
A: There could be a number of reasons why. Please visit our "Course Login Info" web page to ensure that you are using the proper formula for your Etudes User ID and password.
6. Q: What should I do if I forgot my password?
A: You can reset your password here.
7. Q: Why am I having problems logging into my online/hybrid Etudes course?
A: Make sure you have the correct Etudes User ID and correct password. (Read the answer to question #3 above)
8. Q: Where can I view more information about the courses available online?
A: Visit our "Schedules" web page.
9. Q: What should I do if I get an error message when I request my password to be reset?
A: You will get an error message if the email address that you entered to "Reset Password" doesn't match the email address that Etudes has on record for you. If you get a message saying that your email address could not be found or that there is more than one user with the same email address, you can submit a request to have your Etudes account updated with your correct email address, so that you can then reset your password, after Etudes updates your account and notifies you. Update Etudes Account Request
10. Q: I need to email an instructor for permission to add an online/hybrid course. Where can I find instructor email addresses?
A: You can find instructor email addresses on the "Schedules" web page.
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