Technical Requirements

Technical Requirements for

Etudes can be accessed from any computer (PC or MAC) but a couple of adjustments may

be necessary to make sure that your online course works correctly.


		Browser

		Cache

		JavaScript and Cookies

		Login and Password

		Your Computer

Your Browser


	Mozilla Firefox browser is strongly recommended. No AOL please*
		Mozilla Firefox
		Microsoft Internet Explorer for MS Windows

		Netscape 4.7 or higher Choose " Communicator" or "Navigator" (Macintosh or Windows)


	*AOL and Compuserve (AOL/CS) software includes an internal browser-like feature that does not provide full access to the Internet. Students must minimize AOL/CS once their Internet connection is established and use Internet Explorer or Netscape. Don't use the AOL/CS version of Netscape or IE. Download a separate, complete, independent version of Internet Explorer or Netscape. This will alleviate frustration associated with many known problems caused by the AOL/CS quasi-browser and its inherent inability to access to a significant percent of the world wide web.

Set Cache Options:

Set your browser's cache properly.

Incorrect cache settings are the cause of nearly all reported technical problems.

Setting Firefox Cache

1. Open a second browser window, delete the address in the URL bar and type about:config

2. Click Enter to see Firefox settings.

3. Scroll down to browser.cache.check_doc_frequency

4. Highlight and double click. Change the 3 to 1 in the dialogue box. Click OK.

5. Close window, exit and restart Firefox to enact the change.

Setting Internet Explorer Cache

1. Click on TOOLS
2. Click on Internet Options

3. On the "General" tab under the "Temporary Internet Files" section, click on Settings
4. Check the radio button, "EVERY visit to the page."
5. Click on OK and OK again.

(You might repeat the first two, and click on the "delete files" button to clear the cache (temporary files).

Setting Netscape Cache

1. Click on Edit
2. Click on Preferences
3. Click on Advanced
4. Under Cache, select the radio button "Every time I view the page."

What the above settings do is call the most accurate/recent web pages from the ETUDES server

instead of re-using cached pages (temporary files) stored on your local hard drive.

This way, you will always be sure to access the most recent course pages.

JavaScript and Cookies

Be sure JavaScript is enabled in your browser.

Firefox Tools OptionsWeb Features

Enable JavaScript

While it is necessary to keep JavaScript enabled, there are some functions that you may want to disable. Click the Advanced button to display these options.

Internet Explorer Tools Internet Options Security tab

1. Click Custom Level	Scroll down to Scripting (it's near the bottom). 2. Select Enable

	3. Click OK. Then click "Yes" to dismiss the pop-up box.

Pop up blocking software will disable some functionalities of ETUDES.

Either disable pop up blocking software while using ETUDES or set it to accept pop-ups from http://wlac.etudes.fhda.edu/

Firefox Tools OptionsWeb FeaturesBlock Popup WindowsAllowed Sites

Block Popup Windows

By default, Firefox blocks popup windows on Web sites. ETUDES has features that require popup windows for functionality, therefore, it is necessary to allow http://wlac.etudes.fhda.edu/ to the "Allowed" list.

Click Allowed Sites, and enter http://wlac.etudes.fhda.edu/ and click Allow.

Cookies must also be enabled.

Firefox Tools OptionsPrivacy

Allow sites to set cookies. By default, cookies are enabled.

Internet Explorer 6 requires that users select both accept cookies and Override auto cookie handling.

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User ID and Password

Remember that your User ID and password are case sensitive and must be entered exactly as described. Having your keyboard set to "caps lock" is often the problem when a student cannot login. Also, confirm that you are in the correct course. Check with Admissions to make sure you are actually enrolled in the class.

For instructions on how to login to a Classic ETUDES course, click here: Classic ETUDES Login Instructions.

Watch the demo: How to login to an ETUDES online class.

For instructions on how to login to an ETUDES-NG course, click here: ETUDES-NG Login Instructions

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Your Computer

You must have regular, reliable internet access (minimum 56K modem) to succeed in your course. Make sure you have a back-up plan such as the use of a campus, library, work, or a friend's system in case you experience problems with your own computer or Internet Service Provider.

ETUDES is an internet-based application capable of running on a fairly minimal computer setup so long as it is running a recent version of a properly configured browser (Firefox 1.0, Netscape 4.7+ or IE 5.5+).

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http://www.etudescentral.org/login_help.htm

Still having trouble?

If you have double checked all of the above and feel that you are having a legitimate technical problem, please visit the

Please read the How to -- Frequently Asked Questions and look through all the questions that others have already asked. If you're quite certain that your situation has not been covered in an existing thread, post a message to the ETUDES Student Help Desk.

In your message, be sure to include:

your full name
the name and section number of the class
the college where the class is being taken*

*The Help Desk is for students using ETUDES throughout the Los Angeles Community College District.

Responses to Help Desk queries are posted in the forum, usually within an hour or so. Students who register to the Help Desk forum can subscribe to their topics and be notified when a response is posted. Help Desk Forum registration follows the same procedure as registering to your ETUDES course forums.

It is described in detail here.

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firefox cache