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Office of Institutional Effectiveness : Services We Offer

While there are a number of pre-packaged reports, data sets and ad hoc reporting capabilities that we offer the campus, the most important service we offer is not providing information but helping West to ask the right questions. Critical to answering questions are the methodologies that are used to ask those questions.

Services we offer:

  • General and specific problem identification and solution building
  • Project management
  • Strategic and program planning
  • Program development and implementation
  • Research design and analysis
  • Statistical design and analysis
  • Database design and implementation
  • Data mining
  • Survey development and implementation
  • Focus groups
  • Process analysis
  • Literature reviews
  • Competitive analysis
  • Program assessment
  • Web publishing strategies
  • Website development and implementation
  • Website management
  • Presentation preparation and facilities
  • Technology assessment and planning
  • Software and work productivity training

We are constantly developing new skills and knowledge, so if you don't see it here, let us know and we can figure it out

Through innovative programs and responsive Community services, West Los Angeles College empowers students to succeed.

OIE Home | Services | Research | About

We can help you...

OIE Office


Edward Pai, Ph.D.
College Researcher
paiey@wlac.edu, Ext. 4472



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